Your privacy matters to q897. This Privacy Policy explains exactly what personal data we collect when you use the q897 platform, how we use it, who we share it with, and what rights you hold over your own information as a Pakistani player.
Six core privacy commitments q897 makes to every registered player on our platform
q897 does not sell, rent, or trade your personal data to any third-party marketing company. Information you provide during registration or q897 login is used solely for the purposes described in this Privacy Policy and for nothing else.
Every data transmission between your device and the q897 platform — including q897 login sessions, deposits, and account management actions — is protected by industry-standard 256-bit SSL encryption to prevent interception or unauthorised access.
q897 recognises your right to access, correct, and in certain circumstances delete the personal data we hold about you. Submit a data subject request to [email protected] and our team will respond within the timelines set out in this Policy.
All player data held by q897 is stored on secure, access-controlled servers. Access to personal data within the q897 organisation is restricted on a strict need-to-know basis, and all staff with data access are subject to confidentiality obligations.
q897 collects only the personal data that is genuinely necessary to operate your account, process your PKR transactions, verify your identity, and comply with applicable anti-money laundering and responsible gaming obligations.
q897 uses cookies and similar tracking technologies only for essential platform functionality and performance analytics. No advertising cookies or third-party tracking pixels are deployed on the q897 platform without your explicit consent where required.
As a q897 player, you hold the following rights over your personal data
You may request a copy of all personal data q897 holds about you at any time. We will provide this information within 30 days of receiving your verified request via [email protected].
If any personal data q897 holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. Contact q897 support via live chat or email to initiate a correction request.
In certain circumstances, you may request that q897 delete your personal data. Note that we are legally required to retain certain data for a minimum period for KYC, anti-money laundering, and responsible gaming compliance purposes.
You may request that q897 restrict the processing of your personal data in specific situations — for example, while a data accuracy dispute is being resolved or where you have objected to processing pending verification of our legitimate grounds.
Where technically feasible, you may request that q897 provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider of your choice.
You have the right to object to q897 processing your personal data for direct marketing purposes at any time. Once you object, we will cease processing your data for that purpose without requiring any justification from you.
How to Exercise Your Rights: To submit any data rights request, contact the q897 privacy team by emailing [email protected] with the subject line "Data Rights Request". Please include your registered account email address and a description of your request. We will respond within 30 calendar days.
This Privacy Policy ("Policy") describes how q897 ("q897", "we", "us", "our") collects, processes, stores, and shares personal data in connection with the q897 online casino and sports betting platform accessible at https://q897.net and any associated mobile applications or services (collectively, the "Platform").
q897 is committed to protecting the privacy and personal data of all players, including Pakistani users who access the Platform using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, or Mastercard. We operate in accordance with internationally recognised data protection principles and applicable privacy legislation.
By registering an account on the q897 Platform, completing the q897 login process, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
Plain Language Summary: We collect only what we need, we use it only for the purposes explained in this Policy, we keep it secure, and we never sell it to third-party advertisers. You can ask us to show you, correct, or delete your data at any time.
For the purposes of applicable data protection law, q897 is the data controller in respect of personal data collected and processed in connection with the Platform. As data controller, q897 determines the purposes for which personal data is collected and the manner in which it is processed.
If you have any questions regarding this Privacy Policy or wish to exercise any of your data subject rights, please contact the q897 privacy team using the contact details provided in Section 14 of this Policy.
Where q897 engages third-party processors — such as payment service providers, KYC verification partners, or platform analytics services — those third parties act as data processors on q897's behalf and are bound by contractual data processing obligations that are consistent with this Policy.
q897 collects personal data from you in the following circumstances: when you register an account, when you complete identity verification (KYC), when you make deposits or withdrawals, when you use the Platform, and when you contact q897 support. The categories of personal data we collect include:
Sensitive Data: q897 does not intentionally collect sensitive personal data categories such as health data, religious beliefs, or political opinions. If you voluntarily disclose sensitive information to q897 support — for example, in the context of a responsible gaming request — we will handle that information with the highest standard of care and use it only for the stated purpose.
q897 uses the personal data described in Section 3 for the following specific purposes:
q897 processes your personal data on the following legal bases, depending on the specific purpose of processing:
q897 does not sell your personal data to any third party. We share personal data with third parties only in the following limited circumstances and only to the extent necessary for the specified purpose:
No Third-Party Marketing: q897 will never share your personal data with third-party advertising networks, data brokers, or marketing companies for their own marketing or profiling purposes.
q897 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
On expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with q897's data destruction procedures.
q897 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that allow the Platform to recognise you, maintain your session following q897 login, and remember your preferences.
q897 uses the following categories of cookies:
You may manage or withdraw your cookie consent at any time via your browser settings or q897's cookie preference centre. Note that disabling strictly necessary cookies will prevent you from using the Platform.
q897 operates internationally, and your personal data may be transferred to and processed in countries outside Pakistan where q897's servers or service providers are located. Where such transfers occur, q897 takes appropriate steps to ensure that your personal data receives an equivalent level of protection to that which it would receive under applicable data protection principles.
Appropriate safeguards for international data transfers may include contractual clauses, binding corporate rules, or reliance on applicable adequacy decisions. If you have questions about the safeguards in place for a specific transfer, please contact us using the details in Section 14.
The q897 Platform is strictly intended for individuals aged 21 years and above. q897 does not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account, complete the q897 login process, or use the Platform in any way.
If q897 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the q897 Platform, please notify us immediately at [email protected].
21+ Age Policy: q897 enforces strict age verification controls. Providing false age information during registration constitutes a material breach of our Terms & Conditions and may result in account suspension and forfeiture of any associated balance.
q897 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Whilst q897 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your q897 login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The q897 Platform may from time to time contain references to third-party services or providers — such as payment processors or game software providers. q897 does not control those third parties' websites or privacy practices and is not responsible for their privacy policies.
We encourage you to review the privacy policy of any third-party service you interact with in connection with your q897 account, particularly your chosen payment provider such as JazzCash or EasyPaisa.
q897 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When we make material changes to this Policy, we will notify registered players by email or by a prominent notice displayed on the Platform following q897 login.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the q897 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
Current Version: This Privacy Policy was last reviewed and updated in January 2026. Players who registered prior to this date and have used the Platform since are deemed to have accepted this Policy in full.
If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or want to raise a privacy concern, please contact the q897 privacy team through the following channels:
q897 will acknowledge all privacy enquiries within 5 business days and will provide a substantive response within 30 calendar days of receiving a verified data subject rights request. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
If you are not satisfied with how q897 has handled a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in the jurisdiction applicable to you.
Now that you know how q897 protects your privacy, explore Pakistan's most trusted online casino and cricket betting platform. Log in to your account or learn more about playing responsibly.
21+ only. Play responsibly. Full Terms & Conditions apply.